1What you need on day one
- A domain that matches your company or product name.
- Founder addresses, such as asha@yourstartup.in.
- Team addresses that don't use a seat: hello@, careers@ and accounts@ can be aliases to a founder's inbox for now, and move to a new hire later.
- SPF, DKIM and DMARC, so your first emails to customers and investors reach the inbox. Check your domain to see where you stand.
Follow the steps in how to create a custom domain email address. Just registered your company? See our checklist for new companies.
2What it costs
One year for a team of 5, before GST, on entry plans:
| Plan | Per year | Storage per user |
|---|---|---|
| SyncGaze Business Starter | ₹1740 | 3 GB |
| Zoho Mail Lite | ₹3540 | 5 GB |
| Google Workspace Base | ₹5940 | 20 GB pooled |
| Microsoft 365 Business Basic | ₹10200 | Large mailbox |
| Google Workspace Starter | ₹16200 | 30 GB pooled |
Competitor prices checked November 2026 on their usual yearly terms: Zoho, Google Workspace, Microsoft 365. They can change, and offers may apply.
SyncGaze bills monthly by autopay, so you pay as you grow. Add a mailbox when you hire, and it joins the same autopay.
3Email only, or a full suite?
Email only is enough if
- You're pre-revenue or a small team watching every rupee.
- You already use free tools for documents and calls.
- Each person keeps under 3 GB of mail.
Pick Google Workspace or Microsoft 365 if
- Your whole team works in shared documents and calendars every day.
- You need large shared storage or company-managed video calls.
- Customers or investors expect those tools.
This isn't a permanent choice. Your addresses are on your own domain, so you can move later. See all the options in the best business email providers in India.
4Questions
What is the best email for a startup in India?
If your team lives in shared documents and video calls, Google Workspace or Microsoft 365 is a natural choice. If you mainly need email on your domain at a low cost, an email-only service such as SyncGaze Mail or Zoho Mail is enough.
Can a startup get business email for free?
SyncGaze Business Free costs nothing for the first 3 months for up to 6 mailboxes, then from ₹29 per user per month. Zoho has a free plan with limits, including no IMAP for new sign-ups.
Can we change email provider later?
Yes. Because the addresses are on your own domain, they stay the same when you move. You copy your mail and change your MX records.
Is there an offer for startups?
Startups and businesses with a DPIIT, Udyam or GST certificate can apply to our Startup Programme. Our team checks each application. If you're approved, you get 25% off your first yearly bill, then 3 months added to your subscription.
Free for your first 3 months. Set up autopay at sign-up, with ₹1 taken to verify it and refunded.

